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Privacy Policy

Effective Date: October 2025
Company: SQKK Shipping
Location: Broadgate, St. Mary, Jamaica

A legal disclaimer

At SQKK Shipping, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data in compliance with the Jamaica Data Protection Act, 2020 (“the Act”).

1. Information We Collect

We collect personal information that helps us provide and improve our shipping and delivery services, such as:

  • Your name, address, phone number, and email address

  • Package and delivery details

  • Identification information (if required for customs or verification)

  • Payment information (where applicable)

  • Any communication you send to us through our website, social media, or customer service

2. How We Use Your Information

Your personal information may be used to:

  • Process and deliver your packages

  • Verify your identity and prevent fraud

  • Provide tracking updates and customer support

  • Send important notices about your shipment or account

  • Improve our services and website experience

  • Comply with legal and regulatory obligations

 

We will only use your information for the purposes stated above, or any purpose directly related to them, unless you give us permission to use it otherwise.

3. How We Share Your Information

We may share your information with:

  • Our delivery partners (Knutsford Express, Tara Courier Services, or other logistics providers**)

  • Customs and regulatory agencies (where required by law)

  • Payment processors or service providers who help us operate our business

 

All third parties are required to protect your data and use it only for the agreed purpose. We do not sell or rent your personal data to anyone.

4. Data Storage and Security

We take your privacy seriously and use appropriate technical and organisational measures to protect your data against loss, theft, or unauthorised access.

Your personal information is stored securely and only kept for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

5. Your Rights Under the Jamaica Data Protection Act

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Withdraw consent where processing is based on consent

  • Request deletion of your data (subject to legal retention requirements)

  • Object to processing for direct marketing or non-essential purposes

  • Complain to the Office of the Information Commissioner if you believe your data rights have been violated

6. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a new effective date.

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